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You wont believe this reply.

PostPosted: Wed Aug 06, 2014 1:47 am
by Hera
"I bought the Jemhadar lockbox ship after I bought the lobi ship. I bought the lockbox ship for the Jem'hadar Attach Ship pets and it wont let me purchase them."
"Thank you for contacting us. I understand that you are encountering some issues with purchasing the  Jem'Hadar Attack Ship Hangar pets. Please note that you need both the Jem'Hadar Dreadnought Carrier and the Jem'Hadar Attack Ship on your character before the purchase of the hangar pets can be unlocked. Here are also some resources you may find useful regarding your game inquiry: Official Star Trek Online forums: http://sto-forum.perfectworld.comUnofficial Star Trek Online Wiki: http://sto.gamepedia.com Here at Customer Service, we work with players who are having technical problems, stuck in the terrain, or is being harassed by another player. Actual in-game strategies, NPC locations, item uses, etc.. are things that we leave up to the players to figure out themselves, so that they can enjoy the experience of discovery and become more capable players in the process. If you continue to have problems and you think you are experiencing a gameplay bug, please create a clear and complete Bug Report through the Help and Support options In-Game. Good bug reporting will help us identify if there is a problem and resolve it as soon as possible. Regards, ---------------------------Perfect World Support"

Figure it out for yourself...hard to not think of them as being lazy.

Re: You wont believe this reply.

PostPosted: Wed Aug 06, 2014 9:15 am
by Jureth
you're wrong...I believe it completely. That's just sad...seems like you're complaint was pretty specific to me.