Page 1 of 1

Unable to access RP site

PostPosted: Wed Apr 01, 2015 2:15 pm
by Kheren
greetings,

For the last three days, I have been unable to access the RP site. My browser just flickers trying to connect but nothing happens even after many minutes of waiting.

I have cleaned up my computer several times through anti virus, anti spyware/adware, file and cookie cleaning, restarted numerous times but nothing works. This is the only place on the entire webz I can't access anymore.

Am I the only one with the problem? Help will be aprreciated.

Thank you

Re: Unable to access RP site

PostPosted: Wed Apr 01, 2015 4:01 pm
by Jeff T
The RP site has been working fine for me. There may be something going on on your end.

Have you also tried unpluging the power to your modem for a few moments? 

That might sound a little weird, but doing that solved a few issues for me before.

I hope that you are able to get this resolved.

Re: Unable to access RP site

PostPosted: Wed Apr 01, 2015 4:18 pm
by Evshell
Also try using a different browser, just in case that is the problem. It does seem to be working fine for me too. Also try pressing Ctrl+F5 while on the RP site. If you want, I can try looking at it sometime through TeamViewer. I might be free tonight starting at 11 EST, but then I'll be pretty busy all weekend.

Re: Unable to access RP site

PostPosted: Wed Apr 01, 2015 11:08 pm
by BLZBUB
I had no problems with the RP side ... so I hope you get access figured out.

Did the Fleet Admiral revoke your clearance level codes? :-P

Re: Unable to access RP site

PostPosted: Thu Apr 02, 2015 11:31 am
by Kheren
You must be right BLZBUB because I tried all the suggested options and then some:

changing browser; Google chrome result: negative. Mozilla Firefox result: negative.

Dsiconnecting and reconnecting modem; result: negative

Using CTRL+F5; result: negative

Using antimalware 6 times; result: negative

Using antivirus 4 times; result: negative

Using system cleaner twice; result: negative

Rebooting 8 times; result: negative

trying to connect from different points (favorites list, fleet site, browser shortcut, full address in the browser search etc); result: negative

Checking internet connectivity; Perfect and instantaneous absolutely everywhere on the webz, except the RP site. It tries to connect continuously and never does. Result: negative.

This is very frustrating and i see no apparent issue to this. Obviously something is wrong from my end but I have no clue what it could be since I have virtually no other problem execpt connecting there. I can come to the main site and go to the Academy fine; but not to the only place I need to go most.

So until this is resolved, the RP will either have to go on hold or somebody take over for me.

Re: Unable to access RP site

PostPosted: Thu Apr 02, 2015 12:29 pm
by Jeff T
Kheren, I can copy and paste recent info from posts and either PM or Skype them to you.

After which I can post any responses for you... until you are able to get this resolved. 

Not the ultimate solution... but at least a band-aid remedy. 

Just let me know if this would help in the interim. 


P.S. Ha Ha BLZBUB ;-)

Re: Unable to access RP site

PostPosted: Thu Apr 02, 2015 6:29 pm
by Kheren
Guess this is the only way we can go about it for now.

Thank you for the help. most appreciated.

Re: Unable to access RP site

PostPosted: Mon Apr 06, 2015 12:52 pm
by Evshell
Kheren, if you're free tomorrow night (4/7) between 7 and 11, I can take a look through Teamviewer to try to see what is going on, if you are willing to share your computer screen.

Re: Unable to access RP site

PostPosted: Tue Apr 07, 2015 10:35 pm
by Kheren
Well after some thorough computer cleaning seems that I am back.

Hope this will last 

Thanks for the help Evshell

EDIT: oops spoke too soon. The RP site still does not log in but send me back here. Guess I need some further cleaning.

NEW EDIT: everything looks fine now.