Resolved Bug Reports

[Evshell]

Any bug reports that have been resolved will be appended here.

[Crist]

Processed by Evshell - Resolution: Added link to Academy for "My Grades"

General
Basic information about the issue.

Website Area
What part(s) of the Lotus Fleet Website did you see the issue?
(Hold the control key to select multiple areas)

• Academy

Occur Date
When did this issue / bug happen? If you don't know exactly, please estimate.

• 12/16/12

Details
Information to describe the issue / bug.

Location
Please give any information you can about where the issue was located. You can describe the area and/or provide a direct URL if you have one.

• The Academy

Description
Please describe what happened in as much detail as you can. What did you click on / type in? Was any information that you typed in lost? Were you sent to an error page or was there no specific error related to it?

• In the old CUI, the academy staff, had been able to look up a Cadet, and in their profile, there was a tab for grades. This brought you to a list of what courses they took, as well as their grades in those courses.
  
  On the new site, I am unable to find where i can find the place were I can look up all of the Cadets grades in one place, so it would be easy to calculate the cadets GPA.
  
  Is there a place where we can look this up, or set it so that we can see this in one place, like before?

Error
If you were sent to an error page and have copied down the error, please provide it here.

• ...

Contact Details
Information about you so the Technical Department may contact you with further questions.

Permission to Contact
May the Technical Department contact you with followup questions?

• Yes

Contact Method
(Only if "Yes" was chosen for previous answer)

If the Technical Department needs to contact you, what would be your preferred method?

• Lotus Fleet Forums PM

[Hera]

Processed by Evshell - Resolution: Explained this was a situation for Academy staff to resolve.

General
Basic information about the issue.

Website Area
What part(s) of the Lotus Fleet Website did you see the issue?
(Hold the control key to select multiple areas)

• Academy

Occur Date
When did this issue / bug happen? If you don't know exactly, please estimate.

• 1/9

Details
Information to describe the issue / bug.

Location
Please give any information you can about where the issue was located. You can describe the area and/or provide a direct URL if you have one.

• Academy Test Federation Ships

Description
Please describe what happened in as much detail as you can. What did you click on / type in? Was any information that you typed in lost? Were you sent to an error page or was there no specific error related to it?

• Section 1 the Dreadnaught class TOS ship is labeled as Federation class ship

Error
If you were sent to an error page and have copied down the error, please provide it here.

Contact Details
Information about you so the Technical Department may contact you with further questions.

Permission to Contact
May the Technical Department contact you with followup questions?

• Yes

Contact Method
(Only if "Yes" was chosen for previous answer)

If the Technical Department needs to contact you, what would be your preferred method?

• Lotus Fleet Forums PM

[Vimes]

Processed by Evshell - Resolution: Restarted TS3; Thanks!

General
Basic information about the issue.

Website Area
What part(s) of the Lotus Fleet Website did you see the issue?
(Hold the control key to select multiple areas)

• Forums

Occur Date
When did this issue / bug happen? If you don't know exactly, please estimate.

• 12 Jan 2013 10:10 UTC

Details
Information to describe the issue / bug.

Location
Please give any information you can about where the issue was located. You can describe the area and/or provide a direct URL if you have one.

• Sidebar (all pages)
  TeamSpeak3

Description
Please describe what happened in as much detail as you can. What did you click on / type in? Was any information that you typed in lost? Were you sent to an error page or was there no specific error related to it?

• The Teamspeak panel reports
  " Error
  Code: 111
  Connection refused"
  
  Connections to TS3 Fail

Error
If you were sent to an error page and have copied down the error, please provide it here.

• Teamspeak appears to be down.

Contact Details
Information about you so the Technical Department may contact you with further questions.

Permission to Contact
May the Technical Department contact you with followup questions?

• Yes

Contact Method
(Only if "Yes" was chosen for previous answer)

If the Technical Department needs to contact you, what would be your preferred method?

• Lotus Fleet Forums PM

[Josh Vincent]

Processed by Evshell - Resolution: not a bug, needs to be addressed by Academy staff

General
Basic information about the issue.

Website Area
What part(s) of the Lotus Fleet Website did you see the issue?
(Hold the control key to select multiple areas)

• Academy

Occur Date
When did this issue / bug happen? If you don't know exactly, please estimate.

• 1/17/2013

Details
Information to describe the issue / bug.

Location
Please give any information you can about where the issue was located. You can describe the area and/or provide a direct URL if you have one.

• Academy course STO 200

Description
Please describe what happened in as much detail as you can. What did you click on / type in? Was any information that you typed in lost? Were you sent to an error page or was there no specific error related to it?

• When I click to go to the class for STO 200, I get the message "Sorry, the requested file could not be found" This error also occurred for a cadet, his report to me was: "Now when I enroll in STO 200, I get this error: "error/moodle/filenotfound""

Error
If you were sent to an error page and have copied down the error, please provide it here.

• After clicking for more info I am brought to a page with the following message:
  
  error/moodle/filenotfound
  In the case of a change of server, check if you have copied the content of moodledata, especially uploaded files.
  
  Also make sure the file name contains no special characters like '#'
  
  You may also get this error if you have moved files after linking to them from the course page

Contact Details
Information about you so the Technical Department may contact you with further questions.

Permission to Contact
May the Technical Department contact you with followup questions?

• Yes

Contact Method
(Only if "Yes" was chosen for previous answer)

If the Technical Department needs to contact you, what would be your preferred method?

• Lotus Fleet Forums PM

[Hera]

Processed by Evshell - Resolution: Academy staff notified. As with STO 200, this is simply a case of a missing or misnamed course to be handled by Academy staff, not an actual bug.

General
Basic information about the issue.

Website Area
What part(s) of the Lotus Fleet Website did you see the issue?
(Hold the control key to select multiple areas)

• Academy

Occur Date
When did this issue / bug happen? If you don't know exactly, please estimate.

• 1/19/2014

Details
Information to describe the issue / bug.

Location
Please give any information you can about where the issue was located. You can describe the area and/or provide a direct URL if you have one.

• Forums/Course STO 201 Helm and Navigation

Description
Please describe what happened in as much detail as you can. What did you click on / type in? Was any information that you typed in lost? Were you sent to an error page or was there no specific error related to it?

• Clicking Begin game me this error
  
  "Sorry, the requested file could not be found"

Error
If you were sent to an error page and have copied down the error, please provide it here.

• http://www.lotusfleet.org/academy/file.php/105/STO%20Helm%20%26%20Navigation201.htm

Contact Details
Information about you so the Technical Department may contact you with further questions.

Permission to Contact
May the Technical Department contact you with followup questions?

• Yes

Contact Method
(Only if "Yes" was chosen for previous answer)

If the Technical Department needs to contact you, what would be your preferred method?

• Lotus Fleet Forums PM

[Hera]

Processed by Evshell - Resolution: Academy staff notified. AGAIN, not an actual bug. Please report ALL broken link course issues to the Academy staff.

General
Basic information about the issue.

Website Area
What part(s) of the Lotus Fleet Website did you see the issue?
(Hold the control key to select multiple areas)

• Academy

Occur Date
When did this issue / bug happen? If you don't know exactly, please estimate.

• 1/21/2013

Details
Information to describe the issue / bug.

Location
Please give any information you can about where the issue was located. You can describe the area and/or provide a direct URL if you have one.

• year 3 academy link from temporal studies leads to Benjamin Sisko

Description
Please describe what happened in as much detail as you can. What did you click on / type in? Was any information that you typed in lost? Were you sent to an error page or was there no specific error related to it?

• mis linked

Error
If you were sent to an error page and have copied down the error, please provide it here.

• http://www.lotusfleet.org/academy/course/view.php?id=65
  
  Leads to
  
  academy/file.php/1/Year%203/Elective/Sisko/Command%20Profile%20-%20%20Benjamin%20Sisko.htm

Contact Details
Information about you so the Technical Department may contact you with further questions.

Permission to Contact
May the Technical Department contact you with followup questions?

• No

Contact Method
(Only if "Yes" was chosen for previous answer)

If the Technical Department needs to contact you, what would be your preferred method?

• Lotus Fleet Forums PM

[Adam Wilcox]

I am having some issues installing Teamspeak 3.  I have Windows 8 64bit operating system.  Site does not specify Windows 8 support.  Any suggestions, or do I just have to run mute?  

thanks in advance,

Adam

TA Note: Marking this as resolved for the time being to lack of a reply from the end user

[MichaelJTritter]

I am not too familar with Windows 8, but I can fix most anything lol. Do you get an error or anything?

[Adam Wilcox]

I am not too familar with Windows 8, but I can fix most anything lol. Do you get an error or anything?

It has been painful.  Basically if something does not install on Windows 8,  the dialogue box does not even come up.  No errors or anything.  Very annoying.  It's like the world does not care about Windows 8.  Probably why laptops are so darn cheap right now.